Increasing convergence of data and voice networks, along with a simultaneous increase in complexity, place the focus on the need for the uniform and convenient administration of these networks. As part of HiPath architecture, HiPath MetaManagement offers solutions that facilitate cost-effective management for convergent HiPath networks. HiPath MetaManagement is a complex of applications, which helps to centralize communication networks management on the basis of HiPath platform.
The complex consists of:
- HiPath Performance Management
- HiPath Accounting Management
- HiPath User Management
- HiPath Fault Management
- HiPath Quality of Service Policy Management
Performance Management
This is used to measure and analyze the traffic load on lines and trunk groups. Analysis can be carried out for all HiPath 4000 systems in the network. The data entered can be represented in diagrams, for example, for
- time/trunk load
- overview of peak traffic times
- availability
Overloaded or superfluous connections in the net can be detected very quickly in this way and can be optimized in line with the requirements of the company.
It can also be used to record the load situation for a number of other objects.
These are, for example
- users
- hunt groups
- attendant consoles
- processor load
- system load
The wide range of measurement options, such as ringing times, hold times, call times, etc. permit further adaptation to the individual needs of a company. PM-ASC is a special type of Performance Management. It provides the necessary statistical analyses, as required when using an Attendant Supervisor Console (ASC) to control the attendant console groups.
HiPath Accounting Management
HiPath Accounting Management (HiPath AM) provides transparency in relation to communication costs within the company. Both communication in the conventional voice sector and speech communication in the IP sector, e-mail and Internet are recorded and prepared. This is irrespective of whether communication originates within HiPath 4000, Hicom 300, HiPath 3000, Hicom 150 or HiPath 5000. Naturally, each authorized user has access to the individual reports on the Web. Further supported products are described in a separate data sheet.
User Management
This application offers the following:
- User administration;
- Creation of user patterns;
- Administration of system resources;
- Routing tables or tables for speed dial destinations;
- Synchronization with corporate list;
- Reports generation.
HiPath Fault Management
HiPath Fault Management (HiPath FM) enables the whole network to be monitored. In addition to HiPath 4000 and Hicom 300 systems, HiPath FM is also capable or recognizing the operating status of a large number of other HiPath systems and applications, such as HiPath 3000, Hicom 150 H and HiPath AllServe and all network components that support SNMP and MIB II standards. HiPath FM uses the Auto-Discovery function to find objects that conform to standard in the network and represents them in a shared network topology.
HiPath Quality of Service
Quality of Service is the basis of a reliable and foreseeable service level for Real Time IP Systems. HiPath Quality of Service integrates all the monitoring, policy, implementation and reporting tools necessary to guarantee application performance, thus optimizing usage of full bandwidth for the disparate requirements of voice and data communication, and ensuring that voice communication is always prioritized.
